Our Team

Providing home owners with an end-to-end solution to professionally-managed homestay

An accidental beginning…

Our story begins with Ken and Vin sitting around a spare bedroom wondering what is the secret recipe to successful homestays. After several trips, it became quite obvious that is it the warm Malaysian hospitality delivered in an organized and consistent manner.

That got us thinking. There are many beautiful units in Malaysia with the same potential, and all they needed was the same tender loving care that we had poured into our studio.

Thus, Plush Services was born.

We expanded rapidly mainly through word of mouth and recommendations from other property owners, and currently operate over 120 units in Kuala Lumpur.

While we are now a much bigger team (37 people, and counting!), our focus on the founding principles of Plush remains constant.

We strive to provide guests with an unforgettable stay with the same emphasis on warm Superhost hospitality, quick attention to their needs.

That’s why 80% of our guests give us a 5-star rating!

Meet Our Management Team

Yap Zer Ken - Co-Founder of Plush Services
The co-founder with a passion for business development that is deeply embedded in his DNA. In addition to overseeing day-to-day operations, Ken focuses on the company’s growth strategy and works closely with property owners and developers to expand our portfolio. Prior to founding Plush Services, Ken was a Project Manager in Novo Nordisk, with global project management experience. When he isn’t busy thinking about properties, you would likely find him on a boat with a fishing rod.

    Yap Zer Ken

    Key members of the Plush Team
    Driven by new ideas and the love of the start-up pace, Francis plays an instrumental role in expanding Plush Services to the northern region of Malaysia. Previously spending 8 years of his life in the UK in an innovation management consultancy firm advising large conglomerates how to bring to life their innovative ideas, he moved back to Malaysia to contribute to the country’s growing economy. Working as an acquisition lead specialist for Shopee before moving over to Plush Services, Francis loves meeting new people and over a passing cup of coffee and a chat, his passion for networking and aesthetics.

    Francis Hew

    Regional Manager
    Plush Team Vin - Airbnb management servicePlush Team Vin
    The co-founder who played an instrumental role in implementing all the behind-the-scenes aspects of Plush Services. Leading various teams including reservations, online listing and pricing, as well as accounting, Vin is dedicated to ensuring that all systems are running smoothly to give guests the 5-star Superhost experience. She draws upon her experience in investment banking (previously with international firms Barclays, Rothschild and Macquarie) and applies the same high work standard to Plush Services today.

      Yap Vin Li


      Interested to join us?

      There has never been a more exciting time to join our continuously expanding family. We are a team of exceptionally ambitious, creative and passionate individuals who work together to bring Malaysia hospitality to the short-term rental world, and we would love for you to be part of this exciting journey and our success.

      Drop us an email at: [email protected]