More and more hosts renting out their vacation property for short-term guests on online booking sites like Airbnb, Booking.com and Expedia are saving time and energy as they co-host and work with Airbnb management services in Malaysia.

First, let’s take a look at the roles and responsibilities of a host:

1. Interior Design and Renovation
Create a habitable home. While this is the first step for a first time host, maintaining your property is also the duty of a veteran host. This means renovating any malfunctioning fixtures and fittings and improving the interior design. The quality of the amenities and facilities are the basics that can make or break reviews. Check out our previous blog, 5 Simple Interior Design Tips on a Budget in Malaysia.

2. Photography and Listing
Make your listing stand out from the competition and attract guests. This is easier said than done as it requires crafting your photos and descriptions to the point while ranking on Airbnb. You can read more on that from another one of our previous blogs, How to Rank at the Top of Airbnb in Malaysia for 2019.

3. 24/7 Guest Concierge
Be available to assist your guests 24/7. Whether they are calling to check-in and check-out or to simply ask how to turn on the heater (it happens!), you need to be available to answer emails or calls. Today, vacation rentals are more sophisticated than ever, that some guests even call in to arrange for transportation, activities and tours, or food delivery! Guests are expecting personal yet professional quality of service.

4. Housekeeping and Maintenance
Coordinate with cleaners and maintenance personnel to keep your place in tip top shape in time for the next guest. This includes checking and fixing any damages to your property and sorting out the laundry and linen. The housekeeping and maintenance team are in charge of making sure that you have a complete set of amenities and toiletries every single time.

5. Administration and Paperwork
Account the costs and income and issue receipts. One of the money matters in the short-term rental industry is determining competitive rates and availing even more competitive housekeeping and maintenance service rates.

So back to the question: how do you manage your property remotely? Enlist the help of Airbnb management service providers!

Simply put, an Airbnb management company is your co-host. You can decide the level of involvement of your co-hosts – which can be as minimal as availing a bespoke assistance service to a complete support package.

Some Airbnb management services include:

- 24/7 Guest Concierge
- Repair & Maintenance
- Professional Housekeeping
- Administration and Paperwork
- Interior Design and Renovation
- Professional Photography and Listing Creation

Airbnb management companies can either charge a flat rate (a monthly rate disregarding the number of bookings) or a commission rate (ranging from 10 to 40% depending on the service and company).

A little bit of research will go a long way when it comes to determining the quality of the service and the most competitive rates when choosing your co-host. Working with a co-host that offers great transparency and insurance policy will help you achieve certified hassle-free hosting!

Short-term property management companies like Plush Services take pride in providing 100% transparency and offering bespoke insurance coverage to their property owners. The company issues monthly statements and real-time access to a database where you can track and block dates and guests, allowing you to host your property anywhere, anytime!

Get in touch with us and start your hassle-free hosting journey today!